Frequently Asked Questions

Trader Desktop

 

1
What are the squares on the Trader Desktop Homepage?
These are called Tiles. Tiles offer links to your most frequently used ITAS features. They can be managed individually by each user or Tiles can be added to all users homepage by Hivedome. 
2
How do I open a module?

ITAS modules can be launched in three ways:

  1. FlyOut Menu
  2. Trading Entity menu
  3. Trader Desktop Tiles
3
Where can I change my email address so that alerts are delivered to a new address?
Click on the Preferences Menu in the top right corner of Trader Desktop - this can be found by clicking on your Username. Here you should find the 'Send alerts to' field
4
I've closed the Smart Panel, how do I reopen it?
To open the smart panel, click on the icon in the Navigation Bar on the left of the Trader Desktop Homepage -  smart panel icon (grid of 3 by 3 squares)