ITAS Administrator console is a dashboard designed for IT support members to monitor critical ITAS system services and processes.
Display’s the ITAS windows services.
The IT Support member running the dashboard must have the appropriate access rights to connect to the Service Control Manager of the server he/she wants to monitor. Once connection is established the operator will be able to stop/start services and view log files for the associated service. Enter the ITAS application server IP or server name and click connect.
Displays company details on the current ITAS database, code name and description. The current ITAS working date is displayed; there is a right click mouse feature that allows the user to Roll the ITAS working Date, this is useful if overnight procedures have crashed and you are unable to re-run the DEP and require users to login to the ITAS system with the correct ITAS date. IF it is required to roll ALL the companies date, including the ‘GF’ entity, the user will get an important supplementary roll feature after rolling ‘gf’ which is to roll the ITAS core control date. This is very important ELSE the next overnight Date Roll will revert to previous dates.
Other information shown is Test Co., PP status, MEP, SIC and Locked.
The company lock can also be applied in Navigator when copying a company, user is prompted to lock.
Site information displays the batch command job used by the overnight procedure and current core ITAS working date. Documents Awaiting Posting displays any documents waiting to be posted. If documents are waiting, the PP status for that company is probably inactive or there has been a PP failure. If the System status shows that the PP is active and there are Documents waiting to be posted, then contact the Hivedome support system.
Shows logging information on past/current emailing events i.e. ITAS output emails passed to the SMTP server. There is no guarantee that the email has been delivered to the outside world because ITAS only passes the message/attachments to the SMTP. Further tracking of delivery failures needs to be handled in Exchange, Lotus engines.
Shows logging information on past/current requests for email forwarding to the Docman subsystem. The information shown is sender of email body and attachments and the Docman location selected.
Shows logging information on past/current requests for transport processing by ITASWeb services/ETL
Displays logging information on the Date Roll process that occurs during the DEP. Any errors will be indicated with a RED highlight, this information will need to be passed onto Hivedome support to help diagnose events. Checking of the successful completion of S96 processes is achieved by viewing the ‘End of Processing ‘ text in the log for that day.
Displays logging information on the F&O prices download either executed via DEP or SPAN_NOW. Any errors will be indicated with a RED highlight, this information will need to be passed onto Hivedome support to help diagnose events.
Displays events that have been generated by either ITAS application crashing, bugs and module execution failures. These events are automatically emailed to Hivedome helpdesk.