Client Engagement
Overview
There are a number of ways we collaborate with our clients and, through the use of online tools such as MS Teams, Planner and Trello, Projects and Developments (Change Requests) can be discussed in a more open environment. This allows the development process to be tracked all the way through from inception to deployment.
Contents of Client Engagement
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A Project Management Board is a shared, online resource used by analysts, business users and software engineers, for collaboration on projects involving ITAS (Subscription) Services.
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Time Managed Activity
A Time Managed Activity (TMA) is a representation of a block of work performed by a Hivedome team member.
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DevOps Platforms
A DevOps Platform is a shared, online resource used by analysts, business users and software engineers, for collaboration on projects primarily involving ITAS (Subscription) Services.
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DevOps Platforms (1)
A DevOps Platform is a shared, online resource used by analysts, business users and software engineers, for collaboration on projects involving ITAS (Subscription) Services.
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Zendesk Support
ITAS support services offered through Zendesk including issue tracking, functional support and release management.