Alerts Admin
The Alerts Administration feature allow ITAS administrators to create alerts that notify users when specific parameters have changed within the database. For example, users can be alerted when the Port Of Destination is changed on an existing contract by another user.
To access Alerts select 'Alerts Admin' from the 'Settings' Menu in the Top Menu Bar and one of the following options:
- Operational Alerts - Provides a list of existing Operational Alerts and their contents and triggers which can be edited, switched on or off, or removed if no longer required.
- Data Alerts - Provides a list of existing Data Alerts and their contents and triggers which can be edited, switched on or off, or removed if no longer required.
- Admin Alerts History - History provides a list of ALL previously triggered alerts including full details of who triggered it and when.
- External Users
- Non-User Alerts
PLEASE NOTE: If you do not wish your services (middleware) to receive a specified alert then you must switch off the alert through the Alerts Admin screen, if alerts are just unsubscribed from your Services they will still be sent to the Events Service which will result in a backlog of messages.
Alert Limits
ITAS Alert Limits are set at licence level, the limit set is the number of alerts you can switch on for users to subscribe to, and can be spread across all the various Alert types (Operational Alerts, Data Alerts and Non User Alerts). The alerts that are switched on can then be subscribed to and received multiple times by multiple users.
Operational Alerts
The Operational Alerts facility enables administrators to assign users and data filters to the existing ITAS operations. Unlike the Data Alerts these cannot be created or removed but can be enabled or disabled by selecting either the ON/OFF status. Users will be notified when specific parameters relating to an operation have changed within the database.
Administrators can select the Configure Users option to:
- Add Existing ITAS Users to an alert category
- Add Trading Entities
- Assign filters to each of the Trading Entities
Data Alerts
Administrators can:
- Create new alerts that are triggered by either a change to ITAS data or new data being added. Click 'Add Alerts' then enter and Save the Alerts details.
- Edit an existing alert
- Assign alerts to External Users
Users will be able to subscribe* from a list of available alerts provided in their My Alerts (accessed from the Navigation Bar).
* Availability based on Subscription Status
Non-User Alerts
Non-User Alerts are predominantly Alerts for middleware and are located in the Alerts Admin menu. As these are non-user alerts, users cannot subscribe to them and administrators will need to subscribe to the Web Services API v1 Events Service to receive them.
There are 2 types of Non-User Alert; New Item Alert and Data Change, the Alert ID is used to distinguish between the various alerts.
Admin Alerts History
Administrator can view the details of every alert that has been sent.