Frequently Asked Questions

1

On the backflow, Is it possible to fully match the invoice but leave an amount unmatched due to claiming a refund for bad goods?

Yes. JDE needs to put through 2 cash lines and 1 match line: the first cash line being for the full invoice amount and flagged as match, the second cash line being for the claim amount and flagged as no match and the match line for the full amount.

2

Does JDE backflow handle subsequent match instructions i.e. cash arrives as unassigned on account and is interfaced, but then the cash and invoice and matched in JDE some time later?

Yes. JDE can send through a dummy cash transaction with a value of 0, but with 2 matching legs, one for the invoice and one for the previously posted cash.